- After you’ve unpacked your kiosk, you can connect the internet and electrical cords. You will need to have an electrical outlet nearby for the kiosk. You can turn on the kiosk by pressing the power button that is located on the lower left underside of the screen.
- You can connect your kiosk to the internet with either an ethernet cable or through Wi-Fi. If you choose to use an ethernet cable for internet, you will need to unscrew the panel that is on the underside of the monitor to access the ethernet port. You will also need to remove the back cover of the stand so that you can thread the ethernet cable through the back.
*If you have trouble connecting your kiosk to the internet, make sure Ports 80 & 443 are open in your network. Our servers require these ports to be open. - Calibrate the touchscreen (see the steps below).
- Install TeamViewer (see the link below for instructions).
- If you bought the countertop kiosk model that includes a printer, remember to buy extra rolls of thermal receipt paper. The paper should be 3 1/8" (80mm) wide.
How To Calibrate The Touchscreen
- Tap on the up arrow
at the right of the taskbar. A small menu will appear with four icons in it. -
Tap and hold your finger on the eGalaxTouch
icon. Doing that will simulate a right-click. (You can also connect a mouse to do that.) -
Choose “4 points calibration” from the menu.
-
Touch and hold on the touch points.
Install TeamViewer
TeamViewer is a third-party software that gives SecureGive remote access to the kiosk so that we can install and register our kiosk application on it. Please follow the steps in the link below to install TeamViewer on the kiosk.