How Can I Contact SecureGive?
- You can call our toll-free number at 855-895-8951 between 9:30AM- 6:00 PM EST Monday- Friday.
- For urgent matters over the weekend, please call our toll-free number and leave a voicemail or email support@securgive.com. Our Client Support team will get back with you as soon as possible.
You can find the email contact of each team below and a short description of how each team can assist you.
SecureGive Teams
Client Care
The Client Care team helps with new account setups and will assist you with managing all aspects of the SecureGive dashboard and software. This includes changing banking information, updating the name of your organization, completing a signer change, and even reconciling. You can reach our Client Care team at our toll free number or via email care@securegive.com.
Client Support
The Client Support team can help you manage the SecureGive dashboard and software, as well as provide technical troubleshooting for iPad and Windows kiosks. If you need emergency help during weekend hours, you can reach them using our toll free number or by email at support@securegive.com.
Client Success
Our Client Success team provides strategies to help your organization grow your giving, and they provide stewardship resources to help you build a culture of generosity in your church. They will also assist with adding features to your account and can answer questions about your merchant processing rates. You can reach them using our toll free number or by email at success@securegive.com.
Billing
Our Billing team can help you manage your SecureGive subscriptions payments and answer questions regarding your monthly invoices. You can reach them using our toll free number or by email at billing@securegive.com.
Other Information
How can I send paperwork to SecureGive?
You can send any supporting documentation or applications to our office via email to care@securegive.com or by fax at 706-622-4263.
Website
Login Page
Physical Address
420 Furys Ferry Road, Augusta, GA 30907