Follow these steps to get your countertop kiosk set up and ready to receive donations.

1. After you’ve unpacked your kiosk, you can connect the internet and electrical cords. You will need to have an electrical outlet nearby for the kiosk. You can turn on the kiosk by pressing the power button that is located on the lower left underside of the screen.
2. You can connect your kiosk to the internet with either an ethernet cable or through Wi-Fi. If you choose to use an ethernet cable for internet, you will need to unscrew the panel that is on the underside of the monitor to access the ethernet port. You will also need to remove the back cover of the stand so that you can thread the ethernet cable through the back.
3. Calibrate the touchscreen. (See the steps below.)
4. The kiosk software is on the desktop of the kiosk, but it is not registered yet. It cannot be registered until you also have the card reader which will ship separately.
   Once you've also received the card reader for the kiosk, let us know, and we'll give you the steps for registering the kiosk app and connecting the card reader to the internet.
5. If you have trouble connecting your kiosk to the internet, make sure Ports 80 & 443 are open in your network. Our servers require these ports to be open.
6. If you bought the model that includes a printer, remember to buy extra rolls of thermal receipt paper. The paper should be 3 1/8" (80mm) wide.

How To Calibrate The Touchscreen

The touchscreen may need to be calibrated after shipment.

1. Hold your finger on the eGalaxTouch icon at the right of the Taskbar. Doing that will simulate a right-click. (You can also connect a mouse to do that.)
2. Choose “4 points calibration” in the menu.
3. Touch the touch points.

Close The Kiosk App

If you need to close the SecureGive kiosk application, then you can do it from within the kiosk app without having to attach a mouse and keyboard.

1. Tap the kiosk app version number in the bottom right corner (example: 1.98.10).
2. Tap in your administrator email and password, and then tap Sign-In.
3. Then tap the Quit App button to close the kiosk app.