Follow the steps below to install TeamViewer on your kiosk so that SecureGive can remotely connect to it.
1. Access the TeamViewer installer by opening Microsoft Edge and visiting http://securegivesupport.
2. Click Run to begin the download
3. Choose Yes at the "Do you want to allow this app to make changes to your device" pop-up.
4. At the TeamViewer 15 Host Setup page click Next.
5. Choose Company / Commercial use, and then click Next
6. Check the "I accept the EULA and the DPA" box, and then click Continue.
7. At the Setup unattended access page click Next
8. Enter SecureGive as the password. Then click Next. You don't need to change the computer name.
9. Make a note of the ID number, and then click Finish.
10. Click Allow and finish. Now you've successfully installed TeamViewer.
If you ever need to look up the TeamViewer ID again for your kiosk, just click on the TeamViewer icon on the desktop.
If you've installed TeamViewer on your kiosk after upgrading the computer's operating system, then let us know when this is complete, and let us know the TeamViewer ID. We’ll then be able to remote in and get all drivers and software installed. These remote installations can only be completed Monday - Thursday and not after hours/weekends).