If the touchscreen on your Pioneer countertop kiosk isn't properly recognizing finger taps, then follow the steps below to complete a touchscreen calibration. You may have to connect a mouse to the computer to initiate the calibration.
- Close the kiosk app. If you don't how to close the kiosk app, then read this Help Center article: Close The Windows Kiosk App
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Right-click the eGalaxTouch icon
at the right of the Taskbar. You can also replicate a right-click with your finger by pressing and holding on the icon.
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Choose "4 points calibration" from the pop-up menu.
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Touch the touch points.
- Then complete a Linearization of the touchscreen by right-clicking the eGalaxTouch icon and choosing "Calibration Utility" from the pop-up menu.
- Click "Yes" from the "Do you want to allow this app to make changes to your device" pop-up.
- From the eGalaxTouch: USB Controller window, choose the Tools tab. Then select Linearization.
- Touch the touch points.