Follow the steps below to install TeamViewer on your kiosk so that SecureGive can remotely connect to it.

1. Access the TeamViewer installer by opening Microsoft Edge and visiting https://securegivesupport.com.

2. Tap the download icon in the web browser to view the downloaded file.

3. Click Open File to begin the download.

3. Choose Yes at the "Do you want to allow this app to make changes to your device" pop-up.

4. At the Welcome To TeamViewer Host Setup page, click Next.

6. Check the "I accept the EULA and the DPA" box, and then click Continue.

7. From the Account Assignment Window, click Allow and Finish. Now you've successfully installed TeamViewer.

8. Close Microsoft Edge.

9. Launch TeamViewer and make a note of the ID number.

10. To set a permanent password, click the gear icon at the top right of the TeamViewer window. Then click the Advanced Tab on the left. Then click Show Advanced Options. Then scroll down to the Personal Password section and enter [SecureGive] as the password (include the brackets in the password).

If you ever need to look up the TeamViewer ID again for your kiosk, just click on the TeamViewer icon on the desktop.

If you are installing TeamViewer on a new computer, or if you are installing TeamViewer after upgrading the computer's operating system, then let us know when this is complete, and let us know the TeamViewer ID. We’ll then be able to remote in and get all drivers and software installed. These remote installations can only be completed Monday - Thursday and not after hours/weekends).